adda7bet Privacy Policy: How We Handle Your Information
adda7bet collects only the account and payment information needed to run your wallet, process your bKash or Rocket transactions, and keep your session secure. This policy sets out exactly what we collect, why we hold it, and what choices you have over it — access and eligibility depend on your local law and the eligible regions we serve.
Account data handled with care
bKash and Rocket transaction records protected
Your choices clearly explained
Applies to all account holders in eligible regions
POLICY POSTURE
What We Collect and Why We Hold It
When you open an account with us, we collect the registration details you enter — name, contact information and the payment method you choose to fund your wallet. If you deposit via bKash or Rocket, the transaction reference and amount are recorded against your account so that your wallet balance and history remain accurate. We do not store your mobile banking PIN or wallet password; those remain with your payment provider. We also collect technical data such as device type, browser session identifiers and the pages you visit on our site. This helps us detect unusual access patterns and protect your account from unauthorised activity. We may hold your data for as long as your account is active, and for a period afterwards as required by the applicable rules of the jurisdiction in which we operate. We process your information only for the purposes stated in this policy — account management, payment verification, customer support and site security. We do not sell your personal data to third parties. Where we share information with payment processors such as the operators of bKash or Rocket gateway services, that sharing is limited to what is needed to complete your transaction. If you have questions about a specific data point we hold, contact our support team using the routes listed later in this policy.
bKash transaction reference
Rocket payment record
Account registration details
Device and session identifiers
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers the information adda7bet holds directly. Some areas — such as the payment gateway your mobile wallet uses — are governed by separate provider policies. Understanding which scope applies helps you know where to direct any data question.
Account Access
Covers all data you provide when creating or updating your adda7bet account — login credentials, contact details and identity verification steps shown in your account settings. Changes to this data are made through your account profile page.
Transaction Records
Deposit and withdrawal entries recorded on our side, including bKash and Rocket transaction references, fall within this policy. The corresponding records held by your mobile wallet provider are governed by that provider's own privacy terms.
Site Content Interaction
Session data collected as you browse the lobby, open game pages or read published terms is covered here. This includes cookie identifiers and page-visit logs that we use for site security and to keep your session active.
Third-Party Services
External links, payment gateways and any services operated by parties outside adda7bet are outside the scope of this policy. We recommend reviewing those providers' own privacy notices before sharing data with them.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
You have several concrete actions available regarding the data we hold on your account. These are not abstract entitlements — each one maps to a specific route inside your account or through our support team. Start by logging in and opening the account settings page; your registered contact details and payment method records are visible there. If you spot an error in your account name, contact number or linked wallet details, you can request a correction by contacting support directly. We will ask you to confirm your identity before making changes to core account data. Where we are processing your data on the basis of your consent — for example, optional marketing messages — you can withdraw that consent at any time without affecting your ability to use the platform. If you believe we are holding data that we no longer need, raise it with our team. Eligibility to exercise these rights may depend on the applicable rules in your region.
Review Your Records
Log into your account and open the profile or transaction history page to see what data we hold against your account, including deposit and withdrawal references from bKash or Rocket sessions.
Correct Account Details
If your name, contact details or linked wallet information is incorrect, contact support with your account reference. We verify your identity before updating any core account field.
Raise a Data Question
For any question about why we hold a specific data point or how long we keep it, write to our support team with your account details. We respond through the same channel you use to contact us.
Request Support on Retention
If you close your account and want to understand how long your data is kept afterwards, submit a request via the published support route. Retention periods depend on applicable rules in your eligible region.
CONTACT YOUR POLICY TEAM
How to Reach Us About This Privacy Policy
If you have a question specifically about this privacy policy — what data we hold, how a transaction record is stored, or how to request a change — use the contact routes below. Only name channels that are visibly published on our site. We do not invent response times or staffing hours here; check the contact page for current availability details.
Live Chat
Open the live chat widget on any page of the site to speak with our support team about your account data or a specific privacy question. Have your account reference ready.
Email Support
Send a written query to our published support email address. Include your registered contact detail and a clear description of the data question so we can route it to the right team.
Help Centre
Our help centre contains published policy documents and account management guides. Start there for answers to common data questions before opening a direct support request.
HOW WE PROTECT DATA
Data Handling, Cookies, Security and Retention
We apply account-level security measures to protect the information you provide. Session identifiers, cookies and access logs are used to keep your login active and to detect access from unrecognised devices. Retention of your data is tied to your account status and the rules that apply in your eligible region.
Cookie Use
We use session cookies to keep you logged in and to track which pages you visit during a session. Persistent cookies help us recognise your device on return visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functions.
Account Security
Access to your account data is limited to authenticated sessions. We use encrypted connections across the site. If we detect a login from an unfamiliar device or location, additional verification steps may be shown on your account page.
Data Retention
We keep your account and transaction data for as long as your account is open and for a period after closure as required by applicable rules. Transaction records — including bKash and Rocket references — are retained as part of the payment history linked to your wallet.
Policy Change Notification
When we update this privacy policy, we publish the revised version on this page. Continued use of your account after a policy update constitutes acknowledgement of the changes. For material changes, we may also send a notice to your registered contact detail.
POLICY FAQ
Frequently Asked Questions About Our Privacy Policy
Real questions about how adda7bet handles your account data, transaction records and privacy rights — answered plainly. Access and eligibility depend on your local law and the eligible regions we serve.
What personal data does adda7bet collect when I open an account?
We collect the registration details you enter — name, contact number and the payment method you select. If you use bKash or Rocket to fund your wallet, the transaction reference and amount are recorded. We also collect device type and browser session data for security purposes.
Does adda7bet store my bKash or Rocket PIN?
No. We never store your mobile wallet PIN or password. Those credentials stay with your payment provider. We only record the transaction reference and amount that confirms a deposit or withdrawal was completed successfully on your account.
How can I see what data is held on my account?
Log into your account and open the profile or transaction history section. Your registered contact details and payment records are visible there. If you need a broader data summary, contact our support team with your account reference and we will assist you.
Can I request that my account data be corrected?
Yes. If you spot an error in your name, contact number or linked wallet information, contact support directly. We will ask you to confirm your identity before updating any core account field. Use the live chat or email routes listed in the contact section of this page.
Who does adda7bet share my data with?
We share data only with the payment processors needed to complete your bKash or Rocket transaction, and only the information required for that purpose. We do not sell your personal data to third parties or share it for unrelated marketing.
How long does adda7bet keep my data after I close my account?
We retain your account and transaction records for a period after closure as required by the applicable rules in your eligible region. The specific retention period depends on local law. Contact support if you want to understand what applies to your account after closure.
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